Last updated: July 30, 2026
This Privacy Policy explains how Bluegrass Exterior Pros ("we," "us," or "our"), operator of hundleyscustomexteriors.com (the "Site"), collects, uses, shares and protects information about you. Please read it together with our Terms of Use.
Bluegrass Exterior Pros is an independent directory and lead referral service. We are not a contractor and we do not perform construction, siding, gutter or roofing work. When you call the telephone number published on this Site, our function is to connect you with independent third-party contractors who may contact you about your project.
Information you give us. When you call the telephone number published on this Site we collect the information you choose to share on the call, typically your name, the property address or ZIP code, a callback number, the type of work you need and how urgent it is, and anything you describe about the job. Our telephone system and the referral partner that routes our calls also receive the number you are calling from (caller ID) and the date, time and duration of the call. Calls may be recorded or monitored by us or by that partner for qualification, quality and compliance purposes; where the law requires it, you will be told at the start of the call.
Information collected automatically. Our hosting and infrastructure providers process standard server logs, which typically include IP address, request time and requested resource. If you reached the Site through one of our campaign links, campaign parameters (such as utm_source, utm_medium, utm_campaign, utm_term, utm_content and gclid) appear in those logs, and our call partner may associate your call with the page or campaign on which the tracking number was displayed.
Information we do not collect. We do not ask for and do not want your Social Security number, driver's licence number, financial account numbers, payment card numbers, government identification numbers, health information, or precise geolocation. Please do not share any of these on a call.
When you call the number published on this Site and ask to be connected with contractors, you expressly consent to be contacted by Bluegrass Exterior Pros and by one or more of its partner contractors at the number you called from or at a callback number you provided, regarding your request. That contact may include telephone calls and text (SMS) messages, may be made using an automatic telephone dialing system or an artificial or prerecorded voice, and may be made even if the number is on a federal or state Do Not Call list.
Consent is not a condition of any purchase. You may say, during any call, that you do not want autodialed or prerecorded follow-up calls or texts, and we will honor it. Message and data rates may apply. Message frequency varies.
How to revoke consent. You may revoke your consent at any time, by any reasonable means, and we will honor it. Specifically, you can:
Revoking consent with us stops contact from us. Because your request may already have been transmitted to independent contractors who are separate businesses and separate data controllers, you may also need to revoke consent directly with them; we will tell you who received your request if you ask. Revocation does not apply retroactively to messages already sent.
We do not sell your personal information for money. However, sharing your request with partner contractors in exchange for consideration may be treated as a "sale" or as "sharing"/"targeted advertising" under some state privacy laws. Where it is, you have the right to opt out, see Section 7.
The Site is intentionally light. We do not set advertising cookies of our own. Campaign parameters present in the URL of the page you land on may appear in our server logs and call-tracking reports. Our hosting and infrastructure providers may set strictly necessary cookies or process log data for security and performance. If we add analytics or advertising technology in the future we will update this Policy. Because there is no single industry standard, we do not currently respond to browser Do Not Track signals; we do honor recognized opt-out preference signals such as Global Privacy Control where state law requires it.
We keep call and referral records for as long as needed to provide the referral service, to document consent for compliance purposes, and to meet legal obligations, after which they are deleted or de-identified. We use reasonable administrative and technical safeguards, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
California (CCPA/CPRA). California residents have the right to know what personal information we collect, use, disclose and sell or share; to access it in a portable form; to request correction; to request deletion; to opt out of sale or sharing; to limit the use of sensitive personal information (we do not collect sensitive personal information as defined by the CPRA); and not to be discriminated against for exercising these rights. In the twelve months before the date above, the categories we collect are identifiers, commercial information (the service requested), internet and network activity, and inferences drawn only from the foregoing, as described in Section 1, for the purposes described in Section 2 and disclosed to the categories of recipients in Section 4.
Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey and other states with comprehensive privacy laws. Residents of these states have rights to confirm processing and access their data, to correct it, to delete it, to obtain a portable copy, and to opt out of targeted advertising, sale, and certain profiling. Where the applicable law provides a right to appeal a denied request, you may appeal by replying to our response or emailing us with the word "appeal."
Nevada. Nevada residents may submit a request that we not sell certain covered information.
How to exercise any of these rights. Email privacy@hundleyscustomexteriors.com stating the right you wish to exercise and the email address or phone number you used, so that we can locate your record. We will verify your request by matching the details you provide against our records and will respond within the period required by the applicable law. An authorized agent may submit a request on your behalf with proof of authorization.
The Site is intended for adults arranging work on property. It is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Business listings, ratings and reviews displayed on city pages are provided by Google and are subject to Google's own terms and privacy practices. Links to third-party sites are provided for convenience; we are not responsible for their content or their privacy practices.
We may update this Policy from time to time. The "Last updated" date above will change when we do. Material changes will be reflected on this page; please review it periodically.
Questions, requests or complaints about this Policy: privacy@hundleyscustomexteriors.com.
Bluegrass Exterior Pros is an independent directory and referral service and is not affiliated with, endorsed by, or connected to Hundley's Custom Exteriors of Owensboro, KY, a separate company that previously used this domain name.